Fat Tone Guitars wants you to be completely happy with your purchase. If you are not completely satisfied with your new guitar, amp or effect, please notify us within 7 days for return authorization. All returned items must be received by us within 30 days from the date of original sale. Once your item is returned to Fat Tone Guitars, we'll refund your payment, less any shipping charges. The returned item must be in the same condition as purchased, with the same container and packing material and any warranty card and owners manual. Refund will be applied, less shipping charges, in the same manner that payment was made. In addition, a legible copy of the shipment document must be included. Failure to observe any of these conditions may result in a restocking fee of 15%. Unfortunately, we are not able to accept returns of pre-owned or vintage items. Thank you for your understanding.