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Frequently Asked Questions
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What is your Shipping Policy?
MOST ITEMS ARE ALWAYS SHIPPED WITHIN A SINGLE BUSINESS DAY. IMPORTANT!!! The shipping cost includes INSURANCE and all NEW packing materials. Your shipping cost is at the best possible rate but PLEASE remember the box and the padding is NOT free to us and is included in the shipping cost. Shipping cost on this item is for items shipped within the lower 48 states. If you live in ALASKA or HAWAII or if you are outside of the US the shipping cost will be charged at a higher rate. If you live in ALASKA, HAWAII or outside the US, You MUST call us at (661) 775-9383 or send us an email (sales@asarent.com) with you full adderss to get a shipping quote. Due to YEARS of problems, We DO NOT ship to Puerto Rico. WE DO NOT CHARGE EXTRA TO SHIP TO APO OR FPO ADDRESSES AS WE OWE TOO MUCH TO THOSE WHO ARE WILLING TO DEFEND OUR COUNTRY.
Do you ship internationally?
No
What is your Return Policy?
Defective or damaged products will be refunded or exchange after digital photos are emailed to us at: customerservice@asarent.com.
What Customer Service help do you offer?
If there is a problem, we will fix it. Your 100% complete satisfaction is our number one goal. You can reach us at: customerservice@asarent.com or By phone at: (661) 775-9383
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