|
Frequently Asked Questions
|
We are on a constant search for the lowest prices and the best products to bring the savings to our customers. Our fast shipping and friendly customer service makes us your best choice for all your fitness needs. All of our items are brand new, factory sealed, original US releases. You can reach us at 1-888-777-1908 Address: Total Fitness DVDs
What is your Shipping Policy?
We ship everyday - Monday through Saturday via USPS. UPS orders ship Monday through Friday. All items are shipped directly from our warehouse in Milwaukee. Website shipping prices (not valid for Ebay or Amazon purchases) USA - DVDs - Free shipping for orders over $19.00. Orders under $19.00 ship for $2.75 USA - Fitness Equipment - free shipping only in the 48 states (Hawaii, Alaska, US Territories & APO/FPO please check the shipping calculator - it varies by weight) Canada - $3.75 for the first DVD and $1.31 for each additional DVD (Fitness equipment prices are higher and based on weight) International - $5.75 for the first DVD and $2.00 for each additional DVD (Fitness equipment prices are higher and based on weight)
Do you ship internationally?
Yes
What is your Return Policy?
Satisfaction Guarantee You can return any item for a full refund of the purchase price (item price less shipping). If your order qualified for free shipping the actual shipping price is still deducted from your order unless the return is applied towards store credit or an exchange. Actual shipping in the USA is: If you receive a defective item (or if you receive the incorrect item) please contact us so we can send you a postage paid return envelope. Please contact us for instructions before sending a return Our address is: We reserve the right to refuse to sell to customers who abuse the return policy
What Customer Service help do you offer?
Reach us 24 hours via email at sales@totalfitnessdvds.com Call us Toll Free at 1-888-777-1908 Our customer service hours are M-Sat 9:00am-9:00pm CST.
|

