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Frequently Asked Questions
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What is your Shipping Policy?
All items are shipped in huge wooden crates.
Do you ship internationally?
Yes
What is your Return Policy?
Return of any item is as simple as filling out the form on the website to request a return policy form be sent to you. After which you must fill out the form, keeping the purple and Yellow copies, but you need to make sure that you return the violet and magenta copies. After which we will review your claim, and if you qualify, we will give you a full refund within 18 months of finalization of the paperwork (please allow up to 6 months of review time).
What Customer Service help do you offer?
Venture Industries is dedicated to quality customer service. If you have any issues, please feel free to contact one of our staff who are available on most weekdays between the hours of 4am and 7am.
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