WARRANTY

Digital Mobile Solutions (DIMOSOL) purchases it's hardware products used. The Warranty term is thirty days (30) beginning on the date of receipt, as further described below.

To request warranty service, you must contact DIMOSOL within the Warranty period.

Refer to our Support page at DIMOSOL website for getting assistance.

If Warranty service is required, DIMOSOL will issue a Return Merchandise Authorization (RMA) Number. You must ship the products back to DIMOSOL in the original packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.

DIMOSOL will ship the repaired or replacement products to you freight prepaid if you use an address in the U.S. (excluding Puerto Rico and U.S. possessions). Shipments to other locations will be made freight collect. Any unauthorized returns will not be accepted and will be returned to the sender at his/her expense.

WHAT IS NOT COVERED UNDER YOUR WARRANTY

1. Software, including the operating system and software added to the laptop by the user, third-party software, or the reloading of software.
2. Batteries/charging system.
3. Accessories or parts added to the laptop computer after the system is shipped from DIMOSOL.
4. Problems that result from external causes including accident, abuse, misuse, or problems with electrical power.
5. Problems that result from usage not in accordance with the product instructions.
6. Problems that result from servicing not authorized by DIMOSOL.
7. Problems that result buyer’s failure to perform required preventive maintenance.
8. Problems caused by use of parts and components not supplied by DIMOSOL.

This warranty will be voided if the user installs an operating system other than what we ship including Unix, Linux, and Windows 98, NT, etc.