What payment methods do you accept?
We accept Visa, MasterCard, Discover, and Wire Transfers on our secure web server. We also accept PayPal and Google Checkout.

Do you ship outside the United States?
At this time we only ship to the 50 United States.

Do I have to pay sales tax?
Sales tax is only charged for orders that ship within the State of Pennsylvania.

What customer service help do you offer?
Our team of dedicated staff works hard to ensure all inquiries are dealt with professionally and efficiently. Our greatest emphasis is on your satisfaction. We sincerely hope to make your buying experience with us a pleasant one. Please feel free to contact us with any questions or comments by using our contact us page.

Does recoupIT accept phone, fax, email or snail mail orders?
All ordering, price quotes, stock status, and shipping quotes are provided online -- no exceptions. We do not accept phone, fax or e-mail orders or quotes. All pricing quotes on products and shipping are available on the website only.

After I submit an order with recoupIT.com, how will I be advised of the order's progress?  
recoupIT will keep you informed of your order via e-mail. Your tracking number will be emailed to you once the item is shipped. You may also check our online order status page for live updates.

How can I check my recoupIT.com order status online?
Go to the order status page.

Will recoupIT.com use registered mail for my APO/FPO order?
Presently we do not ship to APO/FPO locations.

What shipment methods does recoupIT offer?
At this time we only ship via UPS.