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 Who am I buying from?

Thanks for your interest in My Shirt Store. In business since 2002, our mission is to provide the everything you can't find in a store! We will be adding extra features over the next few months, so come back regularly. You can contact us at: myshirtstore@aol.com or by phone at (718) 356-0703. We are located at: 101 Veterans Road West STATEN ISLAND, NY 10309


 How do I purchase an item?

To purchase an item on eBay you need to bid on the item through their auction listing. Return to the listing and place a bid. If you are the high bidder, you will be immediately notified via email when the auction ends.


 What is the reserve price of this item?

This item does not have a reserve price.


 What is your Shipping Policy?

We ship to the USA or World Wide and specialize in international sales. Items shipped within the USA via USPS First Class Parcel Mail and internationally via USPS First Class International Mail. First Class Intl Mail is usually delivered in 14-21 days, but can be weeks longer as timeframe is unpredictable for this reasonably priced shipping service. Items usually ship within 2-4 business days of payment.


 What is your Return Policy?

New and resaleable merchandise may be exchanged for a different size / style / store credit within 30 days of the shipment of your order. Item must be unwashed, unworn, have no smoke odor or pet hair. If this criteria is not met, your item will not be accepted for return. The cost of shipping the exchange both to and from My Shirt Store is the buyers responsibility. How to Exchange? Please mail your item to exchange back to us with a note explaining exactly what you want, who you are and a copy of your original receipt or transaction information. Please contact us for a shipping quote to send the new item back to you and include that dollar amount with your returned item or send to us via Paypal to Fourlove4@aol.com or via credit card so we can reship. Send exchanges / returns to: My Shirt Store Exchange Dept 144 Dewey Ave Staten Island, NY 10308 If you require a refund for any reason you must return the item within 30 days of receiving it. Refunds will be given minus shipping costs incurred. Shipping costs on any non defective returns will be the responsibility of the customer. My Shirt Store will pay for shipping on defective merchandise provided that the damage was not caused by the customer. My Shirt Store will pay for shipping in the rare case your order was shipped incorrectly or a wrong size was sent from that which you purchased.


 What Customer Service help do you offer?

My Shirt Store's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at myshirtstore@AOL.com or call (718) 356-0703 anytime. Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.


 Do you ship internationally?

We do ship internationally.


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