Please Call Between 10am and 5pm EST for answers to your delivery questions: 1-800-807-8821 or email us anytime.
How much is shipping?
Ground Shipping is FREE in the 48 Continental United States if your order is over $75 (to one address).
Expedited shipments are not free and you will be charged for expedited shipping. Only UPS Ground is considered Ground Shipping. Priority Mail is not a FREE shipping method. International shipments are not included in this offer.
If your order is not over $75 shipping is calculated using the total weight of your order and your zip code.
It is NOT a flat rate. Please put all toys you'd like to purchase in your shopping cart. Then, click on the link that says "Click here for Shipping Rates." You'll have to provide your zip code and in a few seconds your shipping cost will be caculated :)
GENERAL DELIVERY INFORMATION: TIME IN TRANSIT MAP
During checkout you will be given a variety of shipping options including:
Shipping in the United States:
UPS
- UPS GROUND - This ground service provides day definite, guaranteed delivery (by UPS) to your zip code within 1 -5 business days. They delivery Monday - Friday No Saturday or Sunday delivery. Day of shipping is NOT a day in transit.
- UPS 3 Day - This expedited service will deliver your package in 3 business days by 7pm to residences.Guaranteed 3 days in transit by UPS. Deliveries made M - F. No Saturday or Sunday delivery. Day of shipping is NOT a day in transit.
- UPS 2 Day - This expedited service will deliver your package with 2 business days in transit. Guaranteed 2 days in transit by UPS. Deliveries made M - F. No Saturday or Sunday delivery. Day of shipping is NOT a day in transit.
- UPS Standard Overnight/Next Day Air - This expedited service will deliver your package in one business day by 3pm to residences and End of business day for commercial addresses.. Guaranteed 1day in transit by UPS. Deliveries made M - F. No Saturday or Sunday delivery. Day of shipping is NOT a day in transit.
USPS
- Express Mail (USPS) - This expedited service will deliver your package in one business day BUT NOT ALL by 3pm. Some areas will take 2 business days in transit. Deliveries made 7 days a week.
- Postal Service Priority Mail - Please choose this service ONLY if you are having your order shipped to an APO FPO or PO Box. This service is NOT guaranteed to arrive in 2-3 days but the delivery time averages 2-3 days within the continental United States. However, we ship from New York and West Coast shipments usually arrive more quickly using UPS Home Delivery. NO GUARANTEED number of days in transit. Deliveries made M - Sat.
For International Delivery and Alaska, Hawaii, Puerto Rico, & Military Addresses:
UPS
- UPS Standard - Please choose this service ONLY if you are having your order shipped to CANADA or PUERTO RICO. This service takes 3-7 business days but is not a guaranteed time in transit method. Customs may hold up your package and there may be additional fees required at delivery in some countries.
- UPS Worldwide Expedited - This service takes 2-5 business days but is not guaranteed. The time in transit depends on the country of delivery. Delivery in two business days to Canada. Delivery in two or three business days to Mexico. Delivery in three or four days to Europe. Delivery in four or five days to Asia and Latin America. Customs may hold up your package and there may be additional fees required at delivery in some countries.
What Countries/Areas do you Ship to?
USA, Australia, Belgium, Bermuda, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Iceland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Northern Mariana Islands, Norway, Portugal, Puerto Rico, Sweden, Switzerland, Taiwan, UAE, United Kingdom, Virgin Islands (US). If your country is not listed here please Call 800-807-8821. Although we can not ship to all countries around the world, we may be able to help you.
**UPS WILL NOT ACCEPT a PO Box as a delivery address. If you must have delivery to a PO Box you MUST choose Priority Mail or Express Mail through the United States Postal Service.
TIME IN TRANSIT MAP Shipping from Medford NY 11763
*ALLOW up to 2 Business Days in addition to the delivery times above for us to process your order.
